I have the same issue. New computer and fresh installation of the Windows OS. After installing LabVIEW 2020 and restarting the computer, the same information (VIPM service with dashed arrow) as at the beginning of this post appears . I did try also earlier versions of VIPM. It works well up to v. 2019. Problems started after upgrade to 2020.1 ol later versions. BTW. I have Cybereason installed too.