Dear jim,
Can i have an answer please ?
We can't finish the NI partnership process because of a bug inside VIPM.
What do I have to do to get something done ? Can you take your responsibility ?
It is March 1, we reported the problem on January 11. As a reminder, we pay for a VIPM license, I find this way of treating your customers simply shameful.
We bought a license because we thought you were a serious company. Telling us that we are not a priority in a private message by asking us how many customers we have while you block our growth potential is simply shameful. As you seem overwhelmed, I offered you my help, if you can't fix your bugs my engineers can do it for you.
Now it's time to do something, I don't feel like writing to Eric Starkloff to ask him what to do, we all have other things to do than getting into a conflict.