Yann 3 Posted January 27 Report Share Posted January 27 Hello, I was using VIPM 2019 and Labview 2019 without issue. After update to Labview 2020 and VIPM installed directly with NIPM, VIPM has error when launch. If I downgrade to VIPM 2019, it works but I can't link with Labview 2020. I tried to install VIPM 2020.1 and 2020.2, 2020.3 with NIPM or directly but still the same issue. There is no error in C:\ProgramData\JKI\VIPM\error Thanks Quote Link to post Share on other sites
Jim Kring 119 Posted January 27 Report Share Posted January 27 Hi There. Sorry for the trouble. You said you tried installing VIPM that you download from JKI, here, right? vipm.io/desktop Yes, something seems broken. What do you see if you click on the broken run arrow? Quote Link to post Share on other sites
Yann 3 Posted January 27 Author Report Share Posted January 27 Hello, Yes, exactly. I download from this point. If i click on broken arrow, I got "VI is not executable. The complete development of LabVIEW is necessary to solve errors". and that's all. Thanks Quote Link to post Share on other sites
Jim Kring 119 Posted January 27 Report Share Posted January 27 Would you be able to check which versions of .NET you have installed? That's the only thing I can think of that would cause the code to open but be in a broken state. Quote Link to post Share on other sites
Yann 3 Posted January 27 Author Report Share Posted January 27 .NET 3.0, 3.5, 4.0 and 4.8 are installed Quote Link to post Share on other sites
Yann 3 Posted January 28 Author Report Share Posted January 28 The trouble has been solved by IT. it was due to antivirus "cybereason" which was blocking .net for VIPM 2020. Thanks for your advices. 1 Quote Link to post Share on other sites
Jim Kring 119 Posted January 28 Report Share Posted January 28 Ah, that's good to hear that IT was able to figure it out. Glad it's working for you now. 1 Quote Link to post Share on other sites
Yann 3 Posted February 2 Author Report Share Posted February 2 Hello, I have been too much optimistic. Finally IT can't disable the antivirus on my computer for a long time. They whitelisted the C:/program files(X86)/JKI folder without effects. Do you know if there is some dependency or some others folders we could try to whitelist? thanks. Quote Link to post Share on other sites
Jim Kring 119 Posted February 2 Report Share Posted February 2 There are the ones that come to mind: C:\Program Files (x86)\JKI C:\ProgramData\JKI C:\Program Files (x86)\National Instruments C:\Program Files\National Instruments Quote Link to post Share on other sites
Sam Grayson 0 Posted Tuesday at 06:22 PM Report Share Posted Tuesday at 06:22 PM Did whitelisting those folders fix the issue? If not, did you find a fix? I'm running into the exact same issue, and I've confirmed that disabling Cybereason fixes it. Would love to have a fix that I could take to IT to implement. Quote Link to post Share on other sites
Jim Kring 119 Posted Tuesday at 06:34 PM Report Share Posted Tuesday at 06:34 PM Hi @Sam Grayson and @Yann -- I'm also curious to learn more about how to configure Cybereason so that VIPM will work OK for you. Please let me know if your IT departments are willing to share more information. Quote Link to post Share on other sites
Yann 3 Posted Wednesday at 07:40 AM Author Report Share Posted Wednesday at 07:40 AM Hello @Sam Grayson and @Jim Kring, the IT departement tried to whitelist any folders but it didn't work finally. it was working few time if VIPM start before Cyberreason. Anyway IT solved the issue with puting my computer in a special group to only use antivirus of cyberreason. Now it works correctly. I try to get more information from IT departement and let you know when I have news. 1 Quote Link to post Share on other sites
Yann 3 Posted Wednesday at 07:43 AM Author Report Share Posted Wednesday at 07:43 AM Here was last answer from IT which solved my problem : Maybe our problem is not AV itself but something else… I just put this machine xx.xx.xx.xx under a policy that has only AV enabled. 1 Quote Link to post Share on other sites
Jim Kring 119 Posted Wednesday at 05:39 PM Report Share Posted Wednesday at 05:39 PM Hi @Yann. Thank you for sharing how IT resolved the issue for you. That's really helpful to know. Quote Link to post Share on other sites
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