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READ ME FIRST: How to provide a good bug report


JKI

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Your bug reports are very important -- they help in the creation a high-quality product. In order to ensure that the process works efficiently, please use the following guidlines when posting your bug reports.

 

Before posting a bug report, please search the forums for existing bug reports. The bug you have found might already have been reported, and there might be a work-around or fix that will be of use to you.

 

When reporting bugs, keep in mind that a good bug report should include the following:

  1. Steps to reproduce the bug (if it can be reproduced)
  2. Expected behavior (what would happen if the bug didn't exist)
  3. Actual, observed behavior (the bug)

Thank you for taking the time to report bugs. We greatly appreciate it and will work hard to fix them in a timely manor.

 

See here on how to include a VIPM error log when requested.

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