ColinR Posted October 2, 2012 Report Share Posted October 2, 2012 Hello. I periodically get the message "VIPM was unable to save your package settings. Please ensure that you have write privileges to every file in ... " where ... is the licensed library directory. If I make another vipb file from scratch, it works fine. If I delete the directory and try to use the same vipb file, it does not. This is quite frustrating, as I have to go in and redo all of the icons and hierarchy settings. I've tried running VIPM as administrator, no dice. It appears to be a problem with the vipb file itself. Ideas? Thanks, Colin Link to comment Share on other sites More sharing options...
ColinR Posted October 2, 2012 Author Report Share Posted October 2, 2012 I finally got around this by manually modifying the file permissions of the vipb file. There must be an issue with a bad exit affecting permissions. I would guess that VIPM should have a way of unlocking the file by determining whether it's actually being used or not. Link to comment Share on other sites More sharing options...
Ashish Posted October 3, 2012 Report Share Posted October 3, 2012 Colin, Thanks for providing the information on what fixed the issue. Can you provide the system configuration information (OS version etc) of the PC that is causing this issue? It will help us to investigate. Link to comment Share on other sites More sharing options...
ColinR Posted October 4, 2012 Author Report Share Posted October 4, 2012 Colin, Thanks for providing the information on what fixed the issue. Can you provide the system configuration information (OS version etc) of the PC that is causing this issue? It will help us to investigate. Windows 7 64-bit, updated as patches available. LV 2012 12.0f2 32-bit. VIPM 12.0.0 build 1780 Note unchecking 'read-only' was insufficient. Advanced options and granting full control solved issue. Granted full control to all users to fix, so unsure whether a subgroup would have solved the issue. C Link to comment Share on other sites More sharing options...
Ashish Posted October 5, 2012 Report Share Posted October 5, 2012 Colin, Glad to know that the issue is resolved. For any further queries related to JKI Products, please submit your support request here: http://jki.net/contact Thank you. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.