OpenG Dependencies cannot be found.

[Vexation]

I am unable to install the OpenG Toolkit into any version of labview; 2021 32bit, 2021 64bit, 2020 64bit. I installed from both NI package manager and directly online. I have tried both versions 2021.0 build 2750 and 2021.1 build 2754. I start JKI VIPM as an administrator. 

The OpenG Toolkit option is present, and can be installed. All depending OpenG packages show Action: This package cannot be found <no action> and Status: not installable, package file missing

Below is an error from the error log. I am able to download the file from the address http://www.jkisoft.com/packages/jkisoft.ogpd when placed into a browser.

=========== START of VIPM 2021.1 (build 2754) Error Message ===========
An internal VIPM 2021.1 (build 2754) Error has occured on: Thursday December 02, 2021 at 08:31:29 AM

= Automated Message Start = 
Error 7 occurred at ZLIB Locate File__ogtk.vi in A3A71BBA4686619F62BB5FB624A762D0->OGPM 
Class.lvlib:3445F514118C306BDF9F8ACEE18AE7C2->OGPM 
Class.lvlib:5DDCDF33D3FF02A93C034A3BE34E6143->C9F02B0C2CA6400373D948F1AAC5BF12->VIPM Main Window.vi
Possible reason(s):
LabVIEW: (Hex 0x7) File not found. The file might be in a different location or deleted. Use the 
command prompt or the file explorer to verify that the path is correct.
=========================
Nonexistent GPIB interface.
= Automated Message End =

= User Defined Message Start = 
    Error downloading from:  - http://www.jkisoft.com/packages/jkisoft.ogpd
= User Defined Message End =

= Error Handler Call Chain Start =
    VIPM Main Window.vi->
    C9F02B0C2CA6400373D948F1AAC5BF12->
    OGPM Class.lvlib:5DDCDF33D3FF02A93C034A3BE34E6143->
    OGPM Class.lvlib:3445F514118C306BDF9F8ACEE18AE7C2
= Error Handler Call Chain End =
=========== END of VIPM 2021.1 (build 2754) Error Message ===========

 

[Jim Kring]

Hi There.

If you go to VIPM's main package list and right-click on one of those packages and choose "Download" does that work?

[Vexation]

The packages aren't appearing in the main package list.

[Jim Kring]

Thanks for that extra info. Can you try refreshing the package list?

[Vexation]

No luck there. 

I get the confirmation that there are no updates to currently install packages, then a error msg that it cannot connect to the VI Package Network.

I believe that the VI Package Network does not relate to OpenG. 

[Jim Kring]

Can you look in the error log to see if there is a recent error related to that?

you can also delete the most recent log file, then repeat the refresh package list, and then look at the contents of the new error log file to see what is specifically related to this operation. You can feel free to attach that log file or copy paste the contents.

[Vexation]

December-02-2021.txtSame error as before

[Jim Kring]

Can you check to ensure you have write permissions on the “C:\ProgramData\JKI\VIPM\cache” (or similar) folder.

[Vexation]

Definitely got the permissions. 
Just uninstalled and removed the C:\ProgramData\JKI\ folder and watched be recreated. 

I cant find the packages online either? Do the packages live here: http://download.ni.com/evaluation/labview/lvtn/vipm/packages/

Edited December 2, 2021 by Vexation

[Vexation]

Okay, to confirm the packages are not present on installation.

 

SOLUTION

I grabbed the files from a colleague of mine and placed them in the C:\ProgramData\JKI\VIPM\cache folder. 

On launch all OpenG packages were visible.

OpenG Toolkit installation was successful and everything looks to be operating correctly.  

[Jim Kring]

I'm glad you found a work-around.

Also, there's one network setting in VIPM that may be helpful for understanding why the package download is failing. You can try changing this setting and see if it helps...

 

[jhg]

http://www.jkisoft.com/packages/jkisoft.ogpd appears to be down for me as of 10 am EST 04-03-2023. Anyone else?

What is the recommended action here? Download manually to cache?

[jhg]

And it's back up.