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OpenG Dependencies cannot be found.


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I am unable to install the OpenG Toolkit into any version of labview; 2021 32bit, 2021 64bit, 2020 64bit. I installed from both NI package manager and directly online. I have tried both versions 2021.0 build 2750 and 2021.1 build 2754. I start JKI VIPM as an administrator. 

The OpenG Toolkit option is present, and can be installed. All depending OpenG packages show Action: This package cannot be found <no action> and Status: not installable, package file missing

Below is an error from the error log. I am able to download the file from the address http://www.jkisoft.com/packages/jkisoft.ogpd when placed into a browser.

=========== START of VIPM 2021.1 (build 2754) Error Message ===========
An internal VIPM 2021.1 (build 2754) Error has occured on: Thursday December 02, 2021 at 08:31:29 AM

= Automated Message Start = 
Error 7 occurred at ZLIB Locate File__ogtk.vi in A3A71BBA4686619F62BB5FB624A762D0->OGPM 
Class.lvlib:3445F514118C306BDF9F8ACEE18AE7C2->OGPM 
Class.lvlib:5DDCDF33D3FF02A93C034A3BE34E6143->C9F02B0C2CA6400373D948F1AAC5BF12->VIPM Main Window.vi
Possible reason(s):
LabVIEW: (Hex 0x7) File not found. The file might be in a different location or deleted. Use the 
command prompt or the file explorer to verify that the path is correct.
=========================
Nonexistent GPIB interface.
= Automated Message End =

= User Defined Message Start = 
    Error downloading from:  - http://www.jkisoft.com/packages/jkisoft.ogpd
= User Defined Message End =

= Error Handler Call Chain Start =
    VIPM Main Window.vi->
    C9F02B0C2CA6400373D948F1AAC5BF12->
    OGPM Class.lvlib:5DDCDF33D3FF02A93C034A3BE34E6143->
    OGPM Class.lvlib:3445F514118C306BDF9F8ACEE18AE7C2
= Error Handler Call Chain End =
=========== END of VIPM 2021.1 (build 2754) Error Message ===========

 

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Can you look in the error log to see if there is a recent error related to that?

you can also delete the most recent log file, then repeat the refresh package list, and then look at the contents of the new error log file to see what is specifically related to this operation. You can feel free to attach that log file or copy paste the contents.

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Okay, to confirm the packages are not present on installation.

 

SOLUTION

I grabbed the files from a colleague of mine and placed them in the C:\ProgramData\JKI\VIPM\cache folder. 

On launch all OpenG packages were visible.

OpenG Toolkit installation was successful and everything looks to be operating correctly.  

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