Oli_W Posted August 11, 2023 Report Share Posted August 11, 2023 I have installed LabVIEW2023Q3 incl. VIPM on a cleaned machine (all former LabVIEW stuff uninstalled, NIPM updated to latest version) When trying to launch VIPM, the Splash Screen pops up and then crashes. Already tried to repair the install and updated to the latest version from this website Any logfile, I can check? Maybe some old VIPM versions not properly uninstalled? Does VIPM now need admin privileges to run? Cheers Oli 1 Quote Link to comment Share on other sites More sharing options...
Jim Kring Posted August 11, 2023 Report Share Posted August 11, 2023 Hi Oli, Can you try this latest build -> VIPM 23.3.2530 Also, please check you "C:\ProgramData\JKI\VIPM\error" folder for logs Thanks for testing and providing additional info, and we'll go from there... Quote Link to comment Share on other sites More sharing options...
Oli_W Posted August 14, 2023 Author Report Share Posted August 14, 2023 Hi Jim, thanks for the swift response. I have attached the latest error log file for 2523 August-14-2023.txt 2350 shows the same error The file which the error message is referring to is not existing on my computer at this path Quote Link to comment Share on other sites More sharing options...
Jim Kring Posted August 14, 2023 Report Share Posted August 14, 2023 The most likely culprit is that this package got installed when VIPM was running with administrator privileges. please see this doc and let us know if that fixes it for you. https://support.vipm.io/hc/en-us/articles/360052510611--18852-Cannot-Install-Package-Error-8-Open-Create-Replace-File-related-to-a-package-spec-file- Quote Link to comment Share on other sites More sharing options...
Oli_W Posted August 16, 2023 Author Report Share Posted August 16, 2023 Hi Jim, not seeing wood for trees... the file was actually on the computer. Removing it did the job, thanks! Funny enough, a colleague of mine was struggling with a similar issue, so this worked as well for him. Followup question: can the installation routine of VIPM make sure that the files in the cache folder have appropriate settings / ownerships, so this issue can be mitigated? Cheers Oli 1 Quote Link to comment Share on other sites More sharing options...
Jim Kring Posted August 16, 2023 Report Share Posted August 16, 2023 Hi Oli. I'm glad that worked for you and you colleague. That's a great idea to have the installer check the permissions in the cache folder! I'll pass that idea along to the team. Cheers! Quote Link to comment Share on other sites More sharing options...
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